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Last Updated: March 2026

Privacy Policy

1. Introduction

The Twenty, a trading name of The Twenty Fintech Ltd (registered in England & Wales, company no. 17061506) ('we', 'us', 'our'), respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have. We are the data controller for the purposes of UK GDPR (ICO registration number: 00014853527).

2. Information We Collect

When you join the waitlist, we collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Any information you voluntarily provide

We also automatically collect basic technical data such as:

  • Browser type
  • Device type
  • Approximate location (based on IP)

3. How We Use Your Information

  • To notify you about early access
  • To send launch updates
  • To understand interest and improve our product
  • To maintain website security and performance

We do not use your information for unrelated marketing.

4. What We Never Do

We never:

  • Sell your personal data
  • Rent or trade your data
  • Share your information with advertisers
  • Use your data for automated decision-making or profiling

5. How We Store and Protect Your Data

We use industry-standard security practices, including:

  • Encrypted connections (HTTPS)
  • Secure data storage
  • Strict access controls
  • Continuous vulnerability monitoring

6. Third-Party Services

We use trusted third-party services to operate our platform, such as:

  • Supabase (for database and authentication)
  • Google Analytics (for site usage statistics — only if you consent via our cookie banner; see our Cookie Policy)

These providers may process your data on our behalf but cannot use it for their own purposes.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or request a copy of your data. Contact us at:

  • Email: privacy@the-twenty.co.uk

8. Data Retention

We retain your information only as long as necessary to manage the waitlist, provide early access notifications, and comply with legal obligations.

9. Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or our website.

11. Contact Us

If you have any questions about this Privacy Policy, or to contact our Data Protection contact, reach us at:

  • Company: The Twenty Fintech Ltd (trading as The Twenty), Company No. 17061506. Registered Office: 66 Paul Street, London, EC2A 4NA, United Kingdom. ICO Registration No. 00014853527.
  • Email: privacy@the-twenty.co.uk

Questions about anything here? Email support@the-twenty.co.uk