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Where Your Money Goes, And Who's Responsible

Money & Safeguarding

Where is Vault money held?

£15 of each member's monthly £20 is designed to be held in a segregated safeguarding account, separate from The Twenty's own operating funds, via a regulated banking partner. This arrangement is still being finalized and is not yet active.

Who holds it?

We're finalizing a partnership with a regulated Banking-as-a-Service (BaaS) provider to route member capital into regulated financial pipelines. The partner's name and regulatory permissions will be published here once that arrangement is confirmed.

Is it segregated from The Twenty's own money?

The intended structure is that member capital will be kept separate from The Twenty's own operational funds. The final safeguarding arrangement will be confirmed before paid participation launches. That separation is the entire point of a safeguarding arrangement (see the next question).

What does "safeguarded" mean?

In UK financial regulation, safeguarding means customer money is kept legally separate from a firm's own funds and held for customers' benefit — so it isn't available to the firm's creditors if the firm itself runs into financial difficulty. That's the general regulatory concept. Our own arrangement is designed around this principle but isn't finalized yet.

Where does this requirement come from?

Safeguarding isn't a Twenty-specific idea — it's a core part of UK financial regulation. The FCA's Client Assets Sourcebook (CASS) sets out the rules regulated firms must follow when they hold client money, including making adequate arrangements to protect it and keeping it segregated from the firm's own funds specifically to reduce the risk of loss if the firm fails. That's the established regulatory framework our own arrangement is being built around — we're describing the general standard here, not asserting that our own arrangement has been confirmed or audited against it yet.

Is it FSCS protected?

Eligible funds held in a safeguarding account are expected to be protected under the Financial Services Compensation Scheme (FSCS) up to £120,000 per depositor, subject to eligibility criteria — this has not yet been confirmed with our banking partner, so we're not presenting it as fact until it is.

What happens if the banking partner fails?

Segregating member funds from operating funds exists specifically to protect members if a banking partner runs into difficulty — that's the general purpose of a safeguarding arrangement. The specific protections that apply here will be confirmed and published once our banking partnership is finalized.

What happens if The Twenty fails?

The Twenty hasn't launched yet, so no member funds are currently held or at risk. Once live, the £15 Vault portion is designed to sit in a segregated safeguarding account, separate from our own operating funds, specifically so it isn't exposed if the company were to close — full details will be published once that arrangement is finalized.

Who controls withdrawals?

You control your own withdrawal requests through your account. Standard processing times, and any operational safeguards such as fraud checks, will be set out in full in our Terms before paid participation launches.

Are there fees?

No fees beyond your monthly £20 commitment — £15 to your own Vault, and £5 as your monthly allocation, which unlocks one Skill Test opportunity per weekly cycle and helps cover the cost of running your Vault account.

What happens to additional deposits?

You're never capped at £20 — additional voluntary deposits can be added to your Vault and grow alongside your standard balance. Extra deposits don't affect your weekly Skill Test eligibility, which is tied specifically to your standard £5 monthly contribution.

What happens to interest/yield?

Your Vault is designed to accrue daily growth through our Liquid Vault mechanism. Any rate shown anywhere on this site (including in our Vault growth calculator) is illustrative only — rates are variable, not guaranteed, and past performance isn't a reliable indicator of future returns.

What happens before launch?

The Twenty is currently in a pre-launch waitlist phase — real account sign-ups aren't open yet. Full regulatory, banking and safeguarding details will be published before paid participation launches. See our Regulation page for the current status.

Granular Visibility

Our Liquid Vault infrastructure logs every balance update and reward event, giving you complete transparency into your account activity.

Reveal Integrity

  • No Randomness Involved: Weekly winners are decided by Crack the Vault, a skill-based final stage — the fastest verified completion wins, with ties broken by combined Skill Test performance. There is nothing random to secure, because nothing is left to chance.
  • Independent Reveal Verification: Weekly reveal results are being designed to be independently and publicly verifiable. The final verification mechanism will be published before paid participation launches. Anyone can recompute the winning attempt's server-recorded timing from its raw start and finish timestamps on our public verification page — no third-party auditor required.
  • Public Ledger Transparency (Planned): As the ecosystem scales, we plan to commit reveal results and timing records to a public ledger for member verification.

Questions about anything here? Email support@the-twenty.co.uk